The absolute best customer service. I placed a online order for delivery for two separate days. I didn't realize my delivery was out of their range. I was notified immediately by Shelley that unfortunately the delivery address was not in the delivery range. She had already contacted another local florest that could complete my request. She told me I could get a refund or she could have the other merchant complete my order at a price she helped work out. My girlfriend loved the flowers. 5 stars!!!