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http://www.openvoc.eu/poi#funnyReviews
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http://www.openvoc.eu/poi#usefulReviews
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  • Amazing customer service! I went in last night to have my iPhone 5s checked out--a couple of things had happened to it recently that would have normally been part of the accidental coverage for Applecare+. I've been an Apple user for 5+ years, and this interaction was just as great as all of the other ones that I have had. The Genius was funny and personable, and took the time to understand what was going on with my phone. After doing a visual inspection on the phone, the genius decided that there was a slight bend in the enclosure, and took care of the replacement for free rather than have me pay the $79 to have it replaced under AppleCare. I was totally ready to pay the fee, but having that kind of courtesy extended definitely made my night, and continues to solidify my brand loyalty. Thanks!
http://www.openvoc.eu/poi#coolReviews
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