My Gf broke her LG G3, a big crack at the top. Problem was I couldn't use the top 75% of the screen at all because it wasn't registering my touch.
I bought it in and they charged me $160's for the phone. Mainly because the LCD was broken as well so they had to replace more than the screen. Took only a day for that and it was brand new
John was very friendly he helped me through it all and explained it to where I could understand.
About 2 days later I found out that the camera wasn't working anymore. When I opened the camera app I would get "unfortunately camera has stopped working" and the app would close. I wondered if it had to do with the repair previously. Factory resetting did nothing for it. I took it in and they did some minor surgery and fixed it, some kind of "lip" in the internal components wasn't bent back right so they bent it back for free and in only 10 minutes. I think that deserves 5 stars. I was pretty worried and stressed out, but not anymore.