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  • I thought it would be a perfect place to bring a party of ten for dinner and drinks. But tonight the wait service gets Duggan's 2 stars. We had a group of ten at 7pm on a Friday night. I'm not paranoid but it was as if our waiter was avoiding us the whole time and everyone had a bad service experience because of it. Still I kept smiling, wondering if he was having an off night, but then he seemed quite content so I have no idea why he was nowhere to be found. I should have started getting drinks for everyone from the bar. Though he never once apologized for taking forever and forgetting drink orders. I was embarrassed and my friends teased me "thanks for bringing us here." We sat for way too long with empty glasses in front of us. In three hours my friend could only get two glasses of beer because she sat with her back to the rest of the room so she could not see when our waiter was in our section so she could catch his attention. A friend arrived late and after ordering a beer, it took over 40 minutes for it to arrive. The waiter gave it to him for free because it took so long. We had to wait for him to drink it after everyone had finished. I think this is the worst service I have ever had. Honestly. If the beer wasn't delicious it would have one star. A new place like this can't afford to have the world's worst waiter. In the end the gratuity was included on our bill. $50 he didn't deserve. We paid it and left feeling stupid. Not the way I wanted to celebrate my friend's birthday at all.
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