I keep thinking about kitchen nightmares, and how this family is perfectly setup to be on an episode. First off, owners smoking on the patio is not an attractive quality and if you are dining outdoors they didn't have respect to take it out back. Secondly, and this goes for many restaurants..don't have a novel for a menu. 6 items tops and 2 appetizers that you can do consistently and be good at it. The meat grilling is on point and all their kabobs and chicken is good. The shawarma plate was crispy which means it was reheated and served. The falafel was tasteless and a gooey green inside paste and the dip was watery. I know they can do better but it seems they have lost the will to cook and shows in the food. Cut down the menu, and streamline operations and you'll be golden. I will check back with them time to time and see if anything has been corrected, the waitstaff was polite and attentive and felt bad that some items that were on the menu couldn't be served. Again, watch some chef ramses episodes and take note of how he makes them flourish.