Horrible customer service. Walked in. Lost $20 within 2 minutes all while a employee was seeing I was betting $5+ a hand of vid 21. She asked if I wanted a drink, I said in a minute. Lost 4of4 hands and then bought 2 packs of cigarettes. I then asked for a comp soda and was refused by different employee. When I told her that her co-worker saw my bets she didn't care and said tough luck. I will never go into another Dotty's again.