BAIT AND SWITCH - is what you can expect from this dealership.
I live 2 hours away from this place and was assured multiple times over the phone that they would beat any deal. I also specifically asked if they could achieve my set price out the door; provided all of my trade in info. The answer was, of course!!... we will beat it!
They advised when I got there that the price listed in auto trader was only if you lease. I saved and screenshot the entire ad, that verbiage clearly didn't exist. They used this bait tactic to get me there.
Internet Sales Manager Natalie lied to me and my family in order to get us into the dealership.
Sales Manager Dan was defensive and rude; he had no idea how to respond when the price was clearly $5,000 lower on auto trader.
It is no surprise that these folks have 2 stars. I reach a very large audience of employees myself and you can bet that this will be used as an example of how to NEVER treat customers.
It is important to note that quite a few KIA dealerships just lost a major FTC lawsuit for these same bait and switch tactics.
Stay FAR away from this place.
We did recieve fantastic service from Bill Luke and guess what - they had honest advertising too!!