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| - 9/14/13 Fight Night. Fire violations, you bet! Bad service! oh yeah! Or, Should I start with the people that brought in patio chairs?? Or....,.(yes, as in camping chairs) OR, better yet....should I begin with the people sitting on the floor in front of one of the entrance doors eating wings picnic style?. I am dead serious people. There's nothing pretty about what I am about to share. You can't make this stuff up. It's THAT bad!! I am still reeling from the experience and I am not sure how much energy I have to go into details. However, I feel an obligation to share this hair-raising (and just plain awful) adventure. Here's the deal. I called on Friday to find out if they were playing the fight. "No, we do not take any reservations. It's first come fist serve." "So even if I have a big group? "No, we do not reserve tables at all." What time can I come in and be "first" ? "Any. Then you are "first" come first serve for a table. Great. We got there Sat., 4:45 pm and walked into the non-organized nightmare. A long line just to get on the list. So as I asked the lady at the pulpit, while my husband stood, committed to the big line, I was told about the list they were making was for the dining room. Where at the time I was standing there, was full and she said would be cleared by 6:00 to start their STADUIM SEATING. The list is how they are seating the room. Then, goes on, "But, the bar was open seating, no wait over there, no list. Sit where you want. Great...My husband got out of the line and we went over to the bar area. Not a great idea. There was 8 or so people scattered about but on every single seating area had these cheezy dirty signs that said, "RESERVED FOR FIGHT". Huh? So, Each employee gave a different story. "Contest winners" , "People who reserved a table", "Overflow from the dining room." , "Gaming customers." We were told not ONE seat was available - ALL SEATS ARE RESERVED. Okay, back to the line. (Yes, the one we got out of). After telling the 3 girls at the pulpit they were shocked and didn't know this. One even went over to ask. She never came back. We ended up 59 or so on the "List" after getting out of line to get back in line. No mercy. They said, "Oh, don't worry, we are clearing this place out empty." We asked if we could get a drink to wait. Sure. Okay, back to the bar because they told us, "You wouldn't be able to sit in the dining room unless we were there JUST TO EAT - NOT TO WATCH THE FIGHT. (seriously, I swear this was out of the Managers mouth). What? Wait. Yes, I am here to eat... Huh? Okay, sitting at the (almost empty except for these signs) bar order beers and chat up the girls next to us. They were not contest winners and didn't make any reservations and they were sitting there. (And ended up sitting there the rest of the night with no hassel).... This is getting long but I swear this happened.... Well, at 6 - They only told 3 or 4 tables in the dining room to get up. People were pissed. They said, "They are just eating." People who walked right in sat down at empty tables that they just told people to get up. And the servers didn't know who sat down where. No contest winners showed-up at the bar. (We asked) But, were told it was going to be "overflow' that never happened, because after raging and them offering us a bench seat to sit on with 4 other people, (yes, no table, a bench) we went back to the bar where we had been drinking earlier (and were told to clear out because we followed directions ). We then got gutsy and moved the 'RESERVED FOR FIGHT' sign and had to endure a FIRE DEPT VIOLATION OF TOO MANY PEOPLE. and BABIES on the floor with food and lawn chairs and chaos. There was no way they had any order to the situation! The topper to this is - The girl we sat next to at the bar the rest of the night- Came in to "reserve" her place at the bar just by asking the night before. She doesn't gamble. !! So crazy. Complete lack of any type of service here. None. No customer service. No organized service. No Managerial service. No communication service. They do not give a flying rip about any type of loyalty or even level F type of business service. barely a half ass trying. I have never in my life seen such a joke of a place. Do not go here during an event of any kind. It will turn into a night you wish you stayed home and scrubbed grout instead.
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