I would normally give this place a 5 star as the usual workers are fast and I do get great service , how ever today was not the case . I couldn't get my card to reload so I could not do my mobile order so I decided to call but today I ended up hanging up after I could here that they were super busy and just coming in as I wasn't that far(I was looked at through the sea of customers with a sorry ), as I was about 6 people deep in line I hear other customers asking where all the help is and the cashiers reply (who is nice but very dry and seems mad half the time )that they decided to save on labor so here they are just 2 of them - the lady making the drinks looks absolutely miserable because they are having to work their asses off . Literally none stop in the 15 min I was in here . Definitely not the normal service or greetings that I usually receive here at my local Starbucks . Had to add to this post .. Dropping off another star !! So sad when service is usually so good but all the nice and happy baristas are replaced with ones who give you dirty looks when the cashier rings up your drink wrong and then you make light of it and they are not happy about !!!
I love this location !! Thank you for Tina !! By far the best barista !! She is the glue of your location. The new girl Juana is absolutely terrible ! The attitude is the worst ! Customer service can sometime be challenging, however rolling your eyes and being rude to several different people in a short time that you encounter this person is definitely bad for business !