Had breakfast ordered for a staff meeting, food was to arrive at 8:00. Received a call at 7:53 stating that the delivery person was in an accident (minor) told food would be delayed about 20 minutes. The delivery person finally arrived at 8:45, not even apologizing that she was delayed but with an attitude when asked if the food was cold! The food was not delivered in insulted containers it was in used cardboard boxes. The delivery person really needs some major customer service training! Serve was very far from Friendly!!!!!!!!!!