My family decided to take a last minute road trip to Las Vegas. As expected it was extremely hard to find a hotel in one of the busiest cities there are. After a hour of searching, this hotel was the only one available at the last minute. Upon getting there and waiting in a very long line (minding you there was only one person at the front desk for the whole hotel) I was able to obtain my room key. After the family and I lugged everything upstairs we found bed bugs. Not only were there bed bugs but there was holes and stains in the sheet but the room had a horrible stench as soon as you walked in. Once I went downstairs to address this issue I was given another room but was unfortunately locked out of the old one which housed all of our belongings. Then the security came up to do a "report" which led to nothing but attitude. He asked about five times what was my name and I replied ever time what my name was, he kept saying I wasn't the one for the room. I tried talking to him but he kept rudely cutting me off, I then asked to speak with the manager of the hotel and he lied saying he was the manager. Later I found out he was not the manager of the hotel, not only did I receive attitude from your staff but I was lied to. My family trip was suppose to been fun and relaxing but it turned out to be horrible, not only for me and my spouse but for our kids as well. Just horrible customer service and bad room service.