Funny, I totally disagree with others. Now, I did pay a much discounted price through priceline, so maybe my expectations differed, but it was a lovely hotel. The room was really nice and clean, super quiet (even next to elevator) and service was quick and helpful. The concierge was really very helpful and kind. The location was perfect for us, as visitors to the city. Oh, and the bed was soooo comphy. I would go there again.