This was an amazing place to relax, eat and drink. We have always had an awesome time here. Our friends and our family let our children play in the nice grass areas and do gymnastics while we watch them play. We have done this for years. We have also met other families at the restaurant who do the same with their children. This is a large reason why families frequent the restaurant!
Recently, they hired a "security guard" who is obviously just a self proclaimed "guard" young kid eager to yell at younger children and their parents out of concerns of small children falling in their pond area.
The so called "security guard" walks around in his pink shirt yelling at the children who are playing in the grass. It was way out of control as we saw him run out of the restaurant making sure to catch every child who was playing in the grass. It was so disturbing to see this man run at everyone's kids as if he were catching criminals. My daughter is 11 years old and is well behaved. She is not going to fall into a pond or throw a ball at someone's head, as the restaurant claims is the problem with children in their grass area. We asked to speak with the manager, Nate, who didn't come out. Instead we had a 20 year old young girl employee who came out as we told her we didn't like how the fake security guard yelled at our kids 8 times for doing cartwheels in the grass. She basically told us she didn't care if we came back to her restaurant or not. I'm sure the 85 year old snowbirds complaining about kids will be happy to know they took away a lot of loyal customers because of their dislike of children playing near them. As I will tell everyone I know at our Scottsdale school and everywhere we frequent about the restaurant's recent change to their child policy. Isabella's will lose a lot of loyal customers when they see this man running out to yell at their children as well as the parents. The so called "security guard" takes pride in yelling at children, and I'm sure parents in North Scottsdale will not be pleased with their recent change in child policy. This makes for an uncomfortable and stressful environment while trying to enjoy a once peaceful environment.
Also, let your fake security guard know that before yelling at well behaved children who are doing cartwheels of customers paying $250-$500 for lunch or dinner, he needs to remove the empty disgusting alcohol bottles laying around in your parking lot.
Picture attached.