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  • This review is for an oil change at the Acura Service Department. First off, I have a Honda. And since Honda is the more economical version of Acura, it made sense to keep it in the family. The appointment process is easy, and available by either phone or online appointments. This time I made my appointment by phone, but next time I will use the online feature. The service adviser also told me I can drop-in for oil changes, but did not recommend Saturdays as it could take up to two hours. I waited for my car in their waiting room, which is open to the new car show floor. In the waiting area, there were a couple of TVs to stare at, and complimentary coffee, tea and soft drinks readily available at the refrigerators. The service adviser told me it would take 30-40 minutes and low and behold, after 40 minutes, my car was ready and WASHED! I did not expect that, and it was a nice touch. I used a Groupon for some oil change package, but if the package was not available in the future, I would come here for regular price. The staff here are happy and friendly, and I liked the vibe. It also may have helped to go in late on a Monday.
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