I've seen worse, I've seen much better, but I was definitely expecting more considering how great the resort was (5 star rating on the resort from me). The services I got were decent and the technicians were nice. The receiving area was nice, with fresh fruit, nice chairs but the lockerroom, jacuzzi, shower area was quite old and dingy...just didn't seem to match with the resort which was much to bad. I was going to book a mud bath at another resort and next time I stay there, I may have to skip out on the spa. Makeover time in there.