Extremely lousy service in the tire department today. Dropped my car off for a scheduled appointment and gave them my phone number (when asked) for contact. Said it would be 60 minutes. Sat for 30 minutes and read. Shopped for 30 minutes. After Another 30 minutes I went to the desk but no one was there. After an hour & 45 minutes, I corraled someone to go back and grab a service person. Turns out the car was finished 45 minutes earlier but no one ever called me. Or apologized for not reaching out. I guess they want customers to waste their time by checking on the status of their car every 5-10 minutes. Give them what they deserve.