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| - First of all, I should point out that I have experienced worse veterinarians than these. The admin and assisting staff at this location seem to genuinely love all the animals, and the grooming services were great. I think that if my dog had been a simple, occasional check up sort of case, this place would have been sufficient.
So, I visited this vet with my dog starting a little over a year ago when I moved into a condo nearby. My dog was old at the time, 13 years, and had been having a little trouble with incontinence for a while. They recommended a number of tests for her (which were pricey, but aren't they all) that eventually showed that she had Cushing's disease. They told us the treatment option for this was a drug that cost $250/month for her breed - which we could not afford.
When I asked if there were other options, I was told no. When I explained (at first obtusely, then eventually very bluntly) that we simply would not be able to afford that option, I asked what would happen moving forward. In one of the most surreal conversations of my life, they kept telling me about the option I had turned down as if I hadn't understood. This happened three or four times.
To finish the story, I felt very alienated, so I visited a vet 3 hours away who was a friend of the family. She said the incontinence could be temporarily cured with an inexpensive drug and then compassionately explained what would be happening to my dog when her Cushing's went untreated. She explained both when we would know we had to euthanize her later and that we were being reasonable in not treating our elderly dog when we didn't have the money.
It's too bad the Market Lane Animal Hospital didn't provide the same information and support closer to home.
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