I usually avoid chains, particularly Italian chains, like the plague. However, it was my mother-in-law's birthday and this is her favorite place. So we go. And I was more than a little surprised (pleasantly).
The good:
- Great for kids (if you get the table in the little room off the other room)
- Very friendly service
- The osso bucco was the 2nd best osso bucco I've ever had and I've had my fair share (a few bites weren't as tender as it should have been, but the mixture of savory fat, rice, butter, and marrow has me craving more)
- The ravioli was delicious
- Did I mention that little room off to the side is great if you have little kids!
The bad:
- Can't think of anything