The location itself is ancient. The sign is in the middle of the block after you have passed the turn and there isn't another way to enter. You have to wait at the light and turn all the way around. This made me a few minutes late. And the first thing they did is look at the clock when I walked in. The technician was so rude. She saw I was nervous (and I clearly stated it) yet she did nothing to make me feel comfortable. I was given no instructions before the appointment and nothing during! Aside from change and lie down. I stated that I would come back in order for her to take her "five o'clock appointment that was soon coming" and she wouldn't let me.
They have no idea what customer service is or how to make people feel comfortable when the service they are providing is awkward enough all on its own! They were rude and unprofessional! I will be asking for my money back from Groupon and recommend they stop Selling this terrible service!