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  • I'm not one to complain but I couldn't believe the unprofessionalism & the rudeness of this branch. I was completely astounded the fact that I called to place an order for a party tray after being on hold for a few minutes. When the guy answered to take my order, I only asked him 2 questions about the party tray. I asked how big were the trays & how many people it served & the employee cut me off telling me that, "can you call back in an hour from now? It's really busy & well yaa..." I did let the cashier know how unprofessional & rude that was & all he did was say, "Well yaa it's busy." Incredibly rude. I'm upset because I go to this Capriotti's quite often & the fact that they did this to me today, I will never have any interest in going back. As much as I'm extremely unhappy with their customer service today... all I can hope is that they never treat another customer like this again or in fact, perhaps stop continuing in treating their customers like this all the time.
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