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  • We've ordered pick-up and delivery from this location many times in the past, and have always had a pleasant and time efficient experience. Last night there was some miscommunication and our pick-up order was somehow misplaced. It was initially frustrating but the manager went above and beyond to ensure the situation was quickly rectified and ensured me the team was coached on the properly handling moving forward. She even personally called to follow-up and ensure we were satisfied after our food was delivered to us. I'm extremely impressed with how she handled what could have been a very bad customer experience. Our business has definitely been retained and I sincerely appreciate the manager's commitment to delivering a positive customer experience.
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