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  • My girlfriend was in town and we had just gone to a Suns game and I know she loves sushi so I thought lets try Squid Ink. It was crowded for a Sunday night, but the hostess said it was only a 10-15 minute wait. I gave her my phone number and she said make sure you answer they only call once. Understood. about 20 minutes go by and still no phone call. I go back to talk to the hostess and meanwhile people who I had not seen waiting around got seated right away. A woman in front of me mentioned that to the hostess and they gave her some run around how the bar was not open but now it is. It was then my turn and I asked if my name had been called and she thoughtlessly just said umm.. yes we called you... *pointed to her sheet* see it says "called." Obviously i see it says called, but I told her that i did not actually receive a phone call. The hostess just said oh well, we only call once. Again I understood her, but there was such a lack of customer service and even a lack of offering to say that you'll be next on the list or even an apology. She then took my number down again and childishly said to make sure i said the number slowly. After finally getting seated the food was just sub-par. We started the night with the garlic edamame which was actually pretty good. But as the rolls came out i was far from impressed. We ordered the Flying Phoenix and the Zushi "box roll." The Flying Phoenix had Tuna Tataki which i was looking forward to trying. Unfortunately the sauce that was on it was way too overpowering and the Tuna was way too peppery. Call me a snob, but if you can't even taste the true flavor a raw fish then there's something wrong. 2nd was the Zushi "box roll" which was supposed to have yellowtail on it. The "box" of rice was quite large underneath what appeared to be a non-existent piece of yellowtail. The yellowtail was not nearly half the size of the block of rice it was sitting on and having to pay $14 for that was just frustrating and disappointing after the lack of service from the get go. Needless to say I will not be going back. Cheers!
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