Great Doctor, very professional. I went for a consultation on laser Co2 treatment, his assistant first explained to me the process and recovery. I met with Dr. Brown and felt comfortable with him and his office. The laser was not painful and I felt little discomfort due to Dr. Brown method of treatment. The following days was scary though, swollen and I spent my recovery days resting. My face looked reddish and crusted and it stayed that way until it peeled day 5. The staff would wash my skin for me every other day until I recovered. Although, I didn't look pretty that week, I was amazed at how tight my face and eyelids already looked. The second week, I was amazed at the improvement although still recovering. I will say that they really did a great job of preparing me for the laser. They have strict rules on what you use on the skin, and having someone to drive you home after the procedure.