I've been a regular to this location for the last 4 years or so. The old manager that was here (African American lady, forgot her name) was always super nice, professional and efficient in helping customers. I was sad when she transferred. After the new manager came, things got a little worse, but it was still ok. For the most part I had good experience with them. Today I decided to leave them for a branch closer to my home. There was a small misunderstanding in the process, but Chelsea P resolved it quickly. She is nice, smart and customer oriented (rare combination these days). I wish they had people like this at every location.