The food here is good which is why they have decided they can manage to be utterly disrespectful towards their patrons. I have to agree with another user who said the attitude here is shocking.
We went to Shishlix with a 4 year old girl as this is clearly a family restaurant. It was a Friday night and they had dancers and live music. The dancing area usually abounds with kids. At one point though, a server pulled our girl away in an attempt to make room for the performers and handed her to a staff member(?), even though we were watching over from our table nearby and she could have easily handled this differently. At this point we calmly intervened and were told by the waitress that she was instructed by the manager to do so. We quite politely asked to see the manager.
To cut a long and disappointing story short, we waited a COMPLETE hour to see the manager, who in the meantime sent out a couple of his staff members to our table with a bunch of different attitudes ranging from mildly apologetic to downright hostile, telling us the manager didn't have time to see us and we could stop by his office on our way out!! Needless to say this was a horrific way to escalate what was supposed to be a friendly, minor complaint in the first place.
We paid our bill and tipped the servers and dancers, despite having become completely aggravated by our hour-long wait to see the manager who may or may not have been one of the flustering people we talked to.
All in all, our night was ruined by their shockingly unprofessional conduct.