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  • Don't ever use this location for catering. I asked for my order to arrive between 11:15 and 11:30. At 11:33 I call to see where my order is. No one answers the phone for a good 5 minutes. I finally get someone and they say they are just finishing up my order. So that means at around 11:40 they were still working on an order that should've arrived at 11:15-11:30. They told me they would try to get it here by 11:45-12:00. The order finally arrived at 12:10 after I had to call again to see where the order was. It was missing items and the delivery person had to go back to the store to get them. If you can't handle large catering orders during a lunch rush don't agree to do them. Simple as that. Or at least let your customer know that the order will be running late. Keeping people in the loop would be a common courtesy. The manager should have been on the phone right away with me. I was told that the manager would call me back after the lunch rush dies down. I understand you get busy but this makes me feel as if my order is less important that the dine in orders. Not impressed at all with this location.
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