Came here with a Groupon for a massage, back scrub and mini facial. The experience was a nice intro to the spa. My appointment was at 3:30pm on a Friday, so it was nice and quiet, but by the time I left around 6pm, the lounge area was awkwardly busy. It is a bit strange that the lounge area where you are robed up is right next to reception. My massage was not terribly enjoyable, the masseuse moved quickly, which was not relaxing. However my shoulder does feel quite a bit better after the massage. The back scrub and facial were the highlight. Super luxurious experience, I'd come back for a full facial for sure.