rev:text
| - Kale's was recommended to me by my insurance agent, and I am very glad that I called them. Living in Arizona, one gets very used to having windshields repaired and even replaced from rock damage. Therefore, since moving here 20 years ago, I have gained quite a bit of experience with various companies in windshield repair and replacement. Without a doubt, Kale's was my best experience.
They scheduled and kept their appointment, the day after I called for service. The customer service person I spoke with, Donna, was very polite, professional, and courteous. The technician that showed up, Rob, was also very professional and courteous, and maybe most importantly knowledgable. He fixed my windshield very quickly, and in addition he went out of the way to make sure the side molding that was never reinstalled properly when I had my whole windscreen replaced less than one month ago was properly secured before he left. Moreover, he took the time to explain to me what products should and shouldn't be used if I ever should need to repair any weather striping on my car in the future myself. Lastly, Ron was such an honest guy that he even refused a tip for going the extra mile of fixing my side molding, something that he definitely did not have to do.
In short, I would not hesitate to recommend Kale's to anyone needing auto glass repair or replacement. I know that when the inevitable happens, and I need more auto glass work done in the future, I will be calling Kale's.
|