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  • First off, let me preface this with us having read the Yelp reviews, so we expected to wait for our food. We had a $30 Groupon discount for this establishment, so we figured it would make a good date night. It turned out that this was the worst experience we have ever had at a restaurant. The place was busy, a good sign. We are told that it would be about 15 minutes to get seated. No worries. There is a bar and a lounge (a couch, pool table, and 3 arcade games). There is not any real seating and it is uncomfortably warm in the waiting area. We finally get seated, look over the menu, and then order. First off, we order an appetizer, pasta, a pizza, and I also order a beer. Our waitress says they do not have that beer. Not as in they ran out, but as in they do not stock it. We show her the menu and she asks another waitress before she accepts it an takes down the order. We get glasses of water. And we wait... and wait... and wait... Maybe 30 minutes later, my beer is finally served. Soon after, the appetizer shows up. Okay, so they are busy. Definitely short staffed; maybe some of their staff called out. But now, we are at the head of the queue and they are preparing our food... or so we hoped. And we wait... and wait... and wait... Our bruschetta is long gone, our water is nearly empty, and I am trying to make my beer last. All of our talk between my girlfriend and I has petered out, we have looked around at all of the other patrons, and have succumbed to staring at the ceiling. My bowl of pasta arrives. As I am a gentleman, I do not start eating and wait for my girlfriend's pizza to arrive. And we wait... and wait... and wait... Most restaurants would question when one single-serving plate is delivered, and there are two people sitting at the table. They would inquire if you are waiting for any more food. At this point, we are gave up on a good dinner and are just waiting to see how long until they notice that they messed up. The romantic atmosphere is gone. She begs me to eat my food before it gets cold. I try to give her some, but she only take a few bites. I begin to eat my pasta, hoping that at any moment her food would be delivered. And we wait... and wait... and wait... I am over half way done with my plate before the waitress comes over to ask me how my food was, when she realizes something is wrong and asks my girlfriend if she is waiting on anything. We inform her that we are still waiting on a pizza. The waitress leaves our table to go back and check on it. She soon returns and apologizes because she forgot to put in the order for the pizza, but she says she will comp the pizza. Okay... mea culpa. She says in exact terms, that it will be out in 8 minutes. We wait eight minutes... And we wait... and wait... and wait... I am done with my pasta. All of our drinks are bone dry. We tell our waitress that she should put the pizza in a to-go box. She tells us that it will be out in just a few minutes. She asks us about how we want to use our $60 groupon or save it for next time. We inform her that it was only a $30 groupon. We could have gone with it and got an extra $30 worth of free food, but it was not worth it. We already said how we are never going to come back and there is no way we were going to wait any longer for more food to be prepared and served. So at this point, we know between the groupon and the comp, our bill would be basically nothing. And we wait... and wait... and wait... At this time, there are very few people still eating in the restaurant. Another waitress comes over and asks us if we wanted refills, we decline because we know it will take an eternity and we just cannot wait to leave. I am biting my tongue trying not to explode as my girlfriend praises me for not making a scene. I put my head in my hands. And we wait... and wait... and wait... After a time of 8 minutes plus 30, the hostess who is now cleaning tables approaches us and asks us if everything is okay. I ask her to go please check on the status of our pizza. She says that is it being boxed and will be right out. Almost immediately, the pizza is brought out. That makes me think that it was sitting and waiting to be brought out... for who knows how long. We are presented with a bill for $1.08. Seriously... We wait for over one and a half hours for some bread with tomatoes, a bowl of pasta, and a pizza, and then you have the audacity to not comp the remaining dollar?!? We leave the restaurant. The only thing I want to do is run; praying that the food does not get me sick.
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