I ordered online for take out. I got the margherita pizza and a spinach calzone. The pizza had no sauce on it. None. Not like any margherita I've ever had. The calzone had way too much garlic and it was really sweet. Also, everything was incredibly oily. Yuck. It was almost inedible.
Also, there's a problem with their online ordering system. I ordered the pizza under my name. I had to set up an account with a password and everything. No big deal. When I placed my order the only option to pay was immediately instead of also at the pizza shop. My husband gave me his credit card to pay with and I did so. Still this is all fine other than the pizza shop losing out on a tipping opportunity but, whatever, not my business. When we got to Spinato's my order was nowhere to be found. They asked me if it could be under a different name and I said no I just set up my account and we already paid, what's going on with our order? Then as we're trying to figure out what happened we started going over what we ordered and then a man appeared with the food. My name was right on it. I pointed out that there's my name printed right on the piece of paper that's with the food. Then the lady behind the counter got a little condescending with her tone as she told me that the order is under the name on the credit card. I kept my name so me and my husband have different names. Why didn't she say this in the first place? Why the condescending tone? She might work there and know how the system is set up but, as a first time customer how would I?
Also, if the food is under credit card name and they require that you pay online immediately when you order then why do I need an account unless they want to spam me for ordering food from them? or sell my info for extra $$