I took Yelp's word for it and gave Central Phoenix Eye Care a call yesterday. To my surprise, they immediately got me in for an appointment that afternoon. The entire experience was wonderful; from the cheery and sweet receptionist to Dr. Uselman who puts you at ease from the get-go to the optician who got me hooked up with new glasses.
I plan on setting appointments for my husband and son next week. Our family is all-in.