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  • The interaction with this dealership while trying to negotiate on a vehicle purchase left a bitter taste in my mouth. If you like slimy sales tactics, being verbally reduced to a four year old, and made to feel as though they're doing you a favor, then this is the dealership for you! I stated what I wanted and what I was willing to spend. Over and out. The fact that they could not reach those realistic terms because they thought they were dealing with someone unprepared and uneducated was their mistake. And when I stopped communicating, both the salesperson and general sales "manager" sent me text messages trying to berate and belittle me. Unbelievable! Those messages will be forwarded to VW corporate offices along with a complaint. On the other hand, I found the exact vehicle I wanted at another local dealership, was given exactly what I wanted for my trade in and a payment even lower than I had asked for. Did I mention I was treated with respect?! A lot of the VW dealerships in this area, especially Larry Miller VW, need a lesson in customer service. That's all.
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