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  • The staff was impeccable. Everyone who works there is kind and knowledgeable. Maybe the best service ever at a hotel. And I've been to many lovely hotels with great employees, so I know when the service is awesome. And, nice soft bedding and a fun mini bar. But...the noise! Construction all day (even on the weekends) on the renovation of the on site restaurant. And right outside my window they were building a high-rise next door every week day. Had to scoot out of there if I wanted to catch up on some work without the distraction. The worst was Sunday morning when someone started hammering on the wall in the room next door to my bed. Were they putting up paintings? When I went out to the hallway to see if I could make it stop, there were other guests out there complaining too. Also, no hot water in the shower. When I spoke to the manager, I was told that was so the guests would not "scald" themselves (?) They fixed it so I finally had a shower that was cool at best but at least not cold. And only drops come out of the "rain shower" so I was lucky that it was warm outside and I don't get cold easily. And, the room is weirdly dark with only very low lighting. I kept hoping, before I wrote this review, that some other guest would complain on Yelp about all of this so I wouldn't have to...I hate bad Karma:( But, I felt that I should let other folks know about some of the problems of this otherwise beautiful hotel.
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