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| - Wanted to do no stars for the restaurant, but not an option. Stay away! I wouldn't return to this restaurant even if it was free. My mother found this Italian restaurant online and figured we'd give it a try on Saturday evening. I'm overall disappointed with the quality of food and service at this restaurant. The combination of bad food and a bill+candies on the bill thrown at you was just off putting and probably immature on their staff.
For my appetizer, I ordered the minestrone soup. I originally wanted the Caesar salad but noticed another table eating it, looked like a bland salad made with iceberg lettuce. They served some bread on the table. The bread was cold and the butter was cold, couldn't spread it at all. So I just had soup, which interestingly tasted more like a Russian borsch than minestrone.
For my entree, I ordered the Lasagna. Figured I'd stay safe. The lasagna was essentially overcooked soft pasta with cheese drowning in a salty meat sauce. I was constantly in need of water and funny thing! They weren't interested in refilling water at all! I was thirsty!!! Couldn't finish it. I'm still drinking water while writing this review.
For the dessert, I ordered the panna cotta, but I guess I was being too adventurous. My panna cotta came in 3 different layers of colour (translucent brown/cream white/cream yellow) while my mother's dish was mostly cream white with a border of yellow near the bottom. Now I wasn't too sure if it was a mistake so I asked the waiter why both dishes looked so different. First waiter didn't know, and second waiter said it was fine, it was only overcooked or sugar not mixed in. And I was confused as not only was the colour different but the textures between layers were different. Upon further inspection with the waiter, he offered to take it back and get me a new one. 5min later, waiter #1 came to the table saying the chef said there was nothing wrong with the panna cotta and that I should pick something else. I don't know why the option to have another one wasn't there.
Anyway, so bill comes along and based on the quality of service and food, I decided it would be unfair to other lovely Toronto restaurants if I tipped slightly below the standard but still appropriate as I'm a firm believer of tip reflecting service. And when the waiter stood at my table and hovered as I decided my tip, I could tell she was disappointed. She ripped the receipt from the card machine and threw the bill at me and then picked up that leather thing that holds the bill and chucked the candies at me and left my table without a word.
So likely will never return to this restaurant.
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