I will start off by saying that I moved to Phoenix last ear and tries out at least 10 groomers in a years time, with awful experiences. After a random drive by, I have Bark & Pur a chance. I was so happy with the haircut that my pup received! She looked adorable, and the staff was so kind. They sent her off with one of the best cuts she's had in a long time, and whatever shampoo they use, smells AMAZING!!!!!!!!! I was clearly not disappointed and I continue to take Princess there every 6 weeks since then. They always work with my schedule, time, grooming desires and questions/concerns. What a great team, hidden inside the shopping center!