I've been here twice now and have had great experiences. First of all, the place is super cute! Not sure how a grocery store could really be cute, but it is! The first time I was there was part of the Urban Wine Walk and the place was pretty busy. I heard from other wine-walkers that the Phoenix Public Market had the best food special that day, however by the time we got there I think they changed it up to accommodate the unexpected crowd.
Took a few minutes to figure out the flow that first day. Since there were so many people we didn't know if we should go to the counter or sit at a table. In just a few minutes we were at a table and our wine was on the way.
The second time was just a quite Saturday afternoon and we stopped in for a glass of wine after our group left us at the Turf to go to a D-backs game. We were the only two people in there (beside the staff), but everything was great, good wine, kind staff . . . we were happy!
I love the glasses at the counter that used to be wine bottles! How cool is that!? I got one the first time and had to get another the second time. Great glasses for only $5!