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  • If I could give a minus rating I would. I tried to do my due diligence when looking at reviews for moving companies, I even went to a site one mover suggested; It must have been bogus because of all the excellent ratings United Moving and Storage had.. My experience started when they came a day early and my husband and I had to rent a trailer to take some of the items with us across country. Thank God we did because those fragile items were not destroyed by this company like some of the other items were on delivery. When the movers came they were efficient in moving out what I had packed, but left a huge mess I was left to clean. I didn't have an address where I moved to yet so no problem, one month of free storage. Bad on me for not asking their storage fees because I got an email that said they were going to charge me $650 for a 2 bedroom apartment of storage (900 cf). Once I had an address to a storage unit I was told it would take 8-18 days but it took maybe 6 days. That's one good thing except it was made clear to me that they would not unload my furniture until they were paid the balance in cash or USPS money order made out to Sky Vanlines! Who is that? I said I did not want to pay sight unseen and I was told they would hold my items hostage basically if I didn't pay up front. I threatened to have to take legal action and I was told sorry, that's company policy, I'm just the driver. Later someone who said he was the owner called me and told me I would be able to take inventory and inspect as my things were unloaded. Great but I have no recourse because I didn't purchase the full item coverage. I have had many cross country moves with other movers and never had any damage so I stupidly did not get it. They dented my 8 month old refrigerator, destroyed a glass coffee table and broke 2 floor lamps that were luckily inexpensive. DO NO USE THIS COMPANY. Pay a little more and get a nationally legitimate company. BTW, the inventory said Oasis Moving and Storage and the original contract said United Moving and Storage, INC. Very hinky!!
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