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  • Not worth the money. I was a member for a few years. nothing special. Lots of attitude and douches. Better spend my money somewhere else. I had been a member since 07, due to pregnancy complications I cancelled it for a while and restarted after the twins were born. Around April 09, I spoke with Andy, one of the Managers about my membership. He also told me about the daycare. I had a nanny at home so I didn't need to use their daycare. He said he would just put the names of the babies in the computer just in case one day I would decide to use it, so it won't take time. He told me I wouldn't be charge for it. I said fine. I didn't notice until a year and a half later that they had been charging me for this all along. I call Andy to let him know about it. He used to be very receptive and always answer to my messages. Unfortunately, he had been promoted to Regional Manager or something, so he is always traveling. He didn't call back, so after a week I talk to another guy, I think his name was Derek. I explained the situation and he said he would take care of it. I thought it was corrected. Well to my surprise I was charged the following month again. I talked to Derek and he informed me that there is a 30 day notice for cancellations and that I could use the daycare until the end of that month. I was outraged, he didn't listen. I told him, I was not supposed to be charged on the first place and that I have never and will never use the daycare. I had a full time nanny for my twins, so I didn't need that service. Again, he left me a voice mail saying I could use the daycare until the end of the month. Well, I don't need to go to that gym. I cancelled my membership the following month.
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