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| - this is my go to cleaners in the east valley; they do a fantastic job. I've been going here for years. you can even bring them back the hangers, and they'll reuse them! totally a green cleaner like the name implies. My only complaint is that one time (out of 1,903,453,856,023,945) they "misplaced" my clothes. the problem was that there is another person with my same last name in the system, a female. I'm a guy. they tried to hand me a dress. um....no. not even on Halloween do i play that way. at first, they thought i was joking. OK, i get that. my followers know I'm a funny little dude. i told them what i thought happened (which is exactly what happened) and they said they'll look into it. the next day, they found my stuff (about 23 items; all dress shirts and dress pants. how the women with the same last name grabs this instead of her 1 DRESS i have no clue. if i could review her, she would receive a negative 5 stars. rep the name genius). HERE'S"S my grief with the Cleaners: no discount for the situation. I'm not a cheap person, however i am in the cst service industry. and i know if you, as a service provider, screw the pooch (especially in an over crowed market like dry cleaning where they're next to every Starbucks, massage parlor and Walgreen's around), you offer something more than an I'm Sorry. this one time, and its the only time anything bad has ever happened here, is the reason for the 4/5. 10% off? come on man. were talking $6. I'm in weekly. you know my name by heart. lets get real.
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