Ask for Charles Azzi, he cares and asks so many questions to make sure your needs is net. He is also an educator for Paul Mitchell school and is a perfectionist, he has passion for what he does!! And he's not bad to look at ;) he is great with coarse hair so that means he is good all around! Tell him (Tiffany Tran) sent you and you get 25% off your first hair cut! Your welcome ;)