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| - Mildred's is completely overrated, the food was meh, expensive, and the service left little to be desired. Sorry to say, I would definitely not come back!
I came here on a Tuesday (Canada Day) for brunch expecting a really long wait at the door ,but was surprisingly seated right away at the high tables, overlooking the kitchen. My boyfriend and I ordered our drinks, but quickly realized the A/C was not working and it was about 35 degrees inside....5 mins later we were sweating but decided to stay and order food anyway, since we had heard good things.
We ordered off a pretty limited brunch menu and we expected that we would be done within the hour and a half that we allotted for ourselves. Our food, however, never arrived....everyone around us was slowly getting their orders, but we waited almost 40 min. and had to continually ask our server what the hold-up was. There was NO apology and NO explanation from her, and certainly no respite from the heat inside the restaurant. She didn't offer us any food or coffee refills in the meantime. If we had been told earlier that the A/C was broken and that the wait would be so long, we wouldn't have stepped foot in that place.
I'm not typically that impatient of a person, but it was ridiculous. We finally flagged down the manager, and he did apologize for the wait and asked us if we wanted our food packed to go once it was ready. At that point we just wanted to leave and take the food home, plus we were happy catch the rest of the soccer game we had missed during all this time.
We naively expected the Manager to comp at least one of our meals to keep us satisfied and perhaps come back, but instead he just dropped off the bill and let us know that the coffee/grapefruit juice was on them and then ran away. That barely made up for the hour we wasted, the general discomfort sitting there in sweat, and the hunger of watching everybody's food being cooked - except ours. Nice try Mildred's! I'd say work on your customer service skills and train your staff better. It was a complete flop and totally threw off our whole morning.
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