Wow people have a lot to say about wax! I'll keep it simple...this place keeps my undercarriage from looking like I'm smuggling a wild buffalo under it. I have very little pain during and no irritation after. While I don't always see the same person, all the girls I've had are friendly. Somehow they make timid lil me feel perfectly comfortable butterflying my legs in front of a perfect stranger. A bit of a drive for me but definitely worth it.