We did the West Rim Tour on 3/6/17 and it was a great experience! Brandon was the BEST bus driver!!! I would do this tour all over again if he was our bus driver! He made the long drive not so bad with his humor and excellent knowledge of our tour. If we had any questions he was quick to answer them! I would definitely recommend anyone doing this tour with this company. They were on time picking us up from Ballys, the people were very nice, the bus ride was outstanding, and the location was absolutely gorgeous. It was definitely a LONG day but well worth it. You have time to take a nap on the bus if you like to and from the Grand Canyon. You make multiple stops for bathrooms and snacks. Also, the lunch the provide is really good too!