I'm confused how they got almost 5 stars! That is what is crazy to me! The ratings is why I came there, but I will not be going back! There are far better places to go to around charlotte! Pick any place and I guarantee it will be better. The machines they use are older uv machines which is not good for your skin instead of led which is better for your skin and instead of my hands sitting under the light for 40 sec like most places she had them there for 3 min each time. It didn't look very clean. My advice, don't trust these reviews. I must say though, the manicure did last a while, but not enough for me to go back.