I'd love to give this place a higher rating as I love the idea of this business. Just a few shortcomings. And i guess I'll list some pros and cons in my experience. Hopefully the feedback may help their business.
Cons;
-No real snacks or food to eat. Especially when you pay for full amount and stay for a few hours
-everyone wants to use the party room. But it's such a large room and only limited to one group. Maybe they can split that into 2 or 4 rooms.
-coat hangers would be nice
-front space not occupied for retail
-not much board games
-No subscription model
Pros:
-very cool place to hang out
-decent monetization model to get all you can play
-wii is very fun for groups
-arcade style PS4 cabinates
-love how they have anime in the background always
-a great way to get your cosplay on!
-Great manga selection