I had to wait a couple of weeks to write this review to make sure it wasn't just my rage talking. I had an absolutely awful experience here recently. I brought in a bunch of jeans to get the waist taken in and some hemmed, some not etc. My order came to $220. So I go and pick everything up, and quickly realize that there is a lot wrong:
1. They took in every pair of jeans, but there was one pair that was not supposed to be taken in -- where did they get the measurement?
2. They tore the bum out on every pair instead of just putting darts in (which is what I asked for because they fit perfectly in the bum). They only took measurements of my waist so how could they have thought pulling the bum in was OKAY?
All of my jeans looked like they were going straight up bum. One pair gave me muffin top. They essentially destroyed all of my favourite jeans.
Thankfully, the manager was able to re-do all of them. One of them, is unfortunately, unwearable. I have to say the manager is talented and kind but this was an awful experience and I will be contacting their head office shortly.