Went in for my first appointment today. I have never had my lashes done before but my lash artist Carmen went over everything with me. She asked if I had any pictures of what I wanted and we went from there. She went over size and shape and went over what would work with my natural lashes. The place is small but nice and clean. They sit you in big comfy recliner with a pillow and blanket. I got the gogo lashes which look more natural and took about 1.5 hours. Carmen did a great job. I absolutely love them! She was very nice and professional and didn't mind talking to me when I was feeling chatty! She and the guy at the front desk had wonderful custody service. Definitely recommend this place.