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  • Everyone I dealt with was courteous and informative. However the tech was there for about 15min. and proceeded to explain to my spouse that the belt was a special order piece and by the time we paid for the parts needed plus labor to fix the 13 year old garage door we would be somewhere around $400, the tech said that for $478 we would have a brand new unit and that he happen to have one on his truck. Luckily the tech was mistaken so we scheduled for the next day. When I did about 30min of research online that evening I found the "special order belt" and the receiver board and had it 2-day shipped for $141.00. It took me about an hour to install all the parts and it works like it did when it was new. It is nice that they don't charge a service call or trip charge.
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