My boyfriend and I visited this location tonight, as they carried a particular bag I had been obsessing over for the past month or so.This purse happened to be on sale for an extra 25% off. When I got there, I was initially disappointed, as I looked at the sale shelves and the purse was not there. After asking one of the sales associates about it, Kimberly I believe her name was, she disappeared to the back to find it. After being gone for a little while, she came back, purse in hand. I happily took it and sat down to look it over. She offered my boyfriend and I water, a nice bonus as we were both sweating in our coats. The only minus is that sale items are final sale only. However, this was not a huge drawback for me as I already knew that the purse was what I wanted and I had looked it over for any flaws. Another nice bonus was that the sales associates here are not pushy like the ones at Fashion Square can be - they actually stand back and let you take your time and are there if you have any questions. Lovely service, lovely purse. I will be back!