We are new to Charlotte and my husband had seen this restaurant on Diners, DriveIns and Dives, so we wanted to give it a try! So glad we did. GPS took us right to it, so pretty easy to find. The place was packed & we go the last table open. The entire time we were there people were standing waiting in the door. Staff was very friendly & helpful. I got a cheeseburger (add bacon) YUM!! Onion rings were good, just not hot enough. My husband got the hamburger with the pimento cheese - he thoroughly enjoyed. We got a banana pudding to go but I would surely skip next time :( But all in all, would surely return. Great place for a burger & rings. Oh, the best part - the penguin sauce. I was very skeptical. It was unusual but GOOD!